Travel Alert-Important information in light of COVID-19
The global spread of Coronavirus has disrupted travel. The safety and well being of our guest and team members are our top priority and in line with direction from health experts and Government Officials, Green Book Travel has suspended trip departures through the end of 202O.
**Updated 11/2/2020**Trip suspension date updated 1/01/2021
The COVID-19 crisis and its impact has required flexibility and adjustments by all of us. We recognize the uncertainty in booking future travel accommodation. To help our guest, we have taken the following actions.
• Payment Flexibility Options We have automatically stopped charging late fees and have temporarily paused trip cancellations due to non payment for the next 90 days.
• Refund Guarantee- For trip departures after June, in the event that COVID-19 makes travel a risk to our community and we have to cancel, you’ll be provided a full refund including all fees associated with booking your trip.
• Payment Deferment - Through November you can delay your trip payments to help lessen your current financial obligations because of COVID-19
If you are an existing guest of have questions the best way to reach us is the following:
Email: info@greenbooktravel.com
Phone: 1 800 966-2101
As responsible operators, we will be in close watch of all the developments that will arise in the days ahead. We look forward to resuming our journeys.
We invite you to subscribe to our mailing list for updates
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Whether your preference is an African Safari, a annual African festival, ancestry discovery or the usual sun, sand and cuisine adventure -our experts curate trips of a lifetime!
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